Product FAQ
1. How can your waterproof Multi-Way Leash be used?
Our waterproof, Multi-Way Dog Leash is one of our most popular products at Evergreen Dog Co because of its versatility. Built with BioThane® material, it is highly functional with at least seven different ways to use it including multiple hands-free versions. Watch a video demonstration of all seven ways, here.
2. What size of waterproof Multi-Way Leash should I choose?
Waterproof Multi-Way Leashes at Evergreen Dog Co come in several size options including 6', 7', 8', 10' and 15'. Which is the right size for you and your pup? Well, there are some variables such as how you intend to use it (hands free or not), your size (if you are using it cross body or around your waist), the size of your pup, etc. Think about how much length you might need to comfortably go around your waste or diagonally across your upper body, plus how much additional length you might prefer between yourself and your pup for comfortable mobility.
For reference, our most popular length of multi-way leash is 7'.
If you are still unsure what length you think might work best for you, we highly encourage you to reach out to us at info@evergreendogco.com and we will be more than happy to walk you through our experience with other customers.
3. What is the width of the BioThane that you use for your products?
Unless otherwise noted our leashes, long-lines and handles use 3/4" wide BioThane® and collars use 1" wide BioThane®. However, our small collars typically come in 3/4" (outside of our Fi Collars). If you wish to have a width changed or have a custom request with one of your products please reach out and we will work with you!
4. What is a Quick Release Buckle Collar?
Our one and two-tone waterproof Classic Collars at Evergreen Dog Co come standard with traditional buckle and O ring to help secure and adjust the collar around your pup's neck. However, our two-tone version also comes with the option to add on a quick release buckle (additional fee). The quick release works as an easy snap option for a quicker, easier on and off of your pup.
Quick Release Collars are built with BioThane® material and, like all of our handmade collars, are waterproof, stink-proof, highly durable as a leather alternative, and easy to clean.
5. What is a Slip Collar typically used for?
Our waterproof Slip Collars are meant to give a pup's owner additional control as/if needed. Built with BioThane® material, there is no traditional or quick release buckle. Instead, it includes O rings on either end that allow the collar to tighten or loosen as needed while connected to the pup's leash.
6. Is your Two-Dog Leash Splitter a full leash?
Our waterproof, Two-Dog Leash Splitter is made for two dogs on one single adventure. Built with BioThane®, it includes two shorter leads with trigger snaps at the ends of each. These two leads are connected by a single O ring. The Leash Splitter comes with an attachable handle, however, many customers pair this product with our Waterproof Classic Leash for added length.
7. Does Evergreen Dog Co offer engraving?
Yes! We now offer engraving on our Quick Release Buckle Collars
8. My address is longer than the text limit with the engraving text boxes. What should I do?
Reach out to info@evergreendogco.com to work with us! We can make the font smaller on our buckles but we have the current limit to optimize sizing and spacing on the collar.